To add CNAME Records on your account, kindly follow the instructions below:

  1. Login to your website control panel or vPanel
  2. Click on CNAME Records
  3. On the left, type the name of your record (eg. mail) for the Record Name
  4. From the drop-down menu in the middle, select the domain (eg.
  5. Under Destination on the right, type the destination of the record (eg. as detailed by your provider without the trailing period or dot
  6. Click Add
  7. Repeat steps 3-6 as needed

Remember, you must configure a CNAME record on both sides so once you have it set in your control panel or vPanel, do visit your service provider and add the same record for their service if necessary. (c)

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